NuvioStreaming/.github/workflows/triage-needs-info.yml

name: Triage (needs-info)

on:
  issues:
    types: [opened, edited, reopened]

permissions:
  issues: write

jobs:
  needs_info:
    runs-on: ubuntu-latest
    steps:
      - name: Label low-context issues
        uses: actions/github-script@v7
        with:
          script: |
            const owner = context.repo.owner;
            const repo = context.repo.repo;
            const issue_number = context.payload.issue.number;

            const issue = context.payload.issue;
            const title = (issue.title || "").trim();
            const body = issue.body || "";
            const labels = (issue.labels || []).map(l => (typeof l === "string" ? l : l.name).toLowerCase());

            const NEEDS_INFO = "needs-info";
            const NEEDS_INFO_COLOR = "d4c5f9";
            const NEEDS_INFO_DESC = "More details needed to reproduce / triage.";

            function hasLabel(name) {
              return labels.includes(name.toLowerCase());
            }

            function extractSection(title) {
              const re = new RegExp(`^###\\s+${title.replace(/[.*+?^${}()|[\\]\\\\]/g, "\\\\$&")}\\s*$`, "m");
              const match = body.match(re);
              if (!match) return "";
              const start = match.index + match[0].length;
              const rest = body.slice(start);
              const next = rest.search(/^###\s+/m);
              const section = (next === -1 ? rest : rest.slice(0, next));
              return section.trim();
            }

            function extractFirstSection(titles) {
              for (const sectionTitle of titles) {
                const value = extractSection(sectionTitle);
                if (value) return value;
              }
              return "";
            }

            function normalizeText(value) {
              return (value || "").replace(/\s+/g, " ").trim();
            }

            function stripIssuePrefix(value) {
              return normalizeText(value).replace(/^\[[^\]]+\]:\s*/i, "").trim();
            }

            const steps = extractSection("Steps to reproduce");
            const expected = extractSection("Expected behavior");
            const actual = extractSection("Actual behavior");
            const logs = extractFirstSection([
              "Logs (required for crash reports)",
              "Logs (optional but helpful)",
            ]);
            const extra = extractSection("Anything else? (optional)");
            const summaryTitle = stripIssuePrefix(title);

            const looksLikeBugForm = !!(steps || expected || actual);
            const isBugIssue = hasLabel("bug") || looksLikeBugForm;
            const isFeatureIssue =
              hasLabel("enhancement") ||
              hasLabel("feature") ||
              hasLabel("feature request");

            if (!isBugIssue || isFeatureIssue) {
              return;
            }

            const problems = [];
            const genericTitle = /^(bug|issue|problem|help|question|crash|broken|error|bug report|short summary here|title here)$/i;
            const numericOnlyTitle = /^#?\d+$/;
            const crashPattern = /\b(crash|crashes|crashed|crashing|force close|force closes|force closed|fatal exception|app closes|app closed unexpectedly)\b/i;
            const crashContext = [summaryTitle, steps, actual, extra].map(normalizeText).join("\n");
            const isCrashIssue = crashPattern.test(crashContext);
            const normalizedLogs = normalizeText(logs);
            const hasLogs = normalizedLogs.length >= 20 && !/^(n\/a|na|none|no|not available)$/i.test(normalizedLogs);

            if (!summaryTitle || summaryTitle.length < 8 || genericTitle.test(summaryTitle) || numericOnlyTitle.test(summaryTitle)) {
              problems.push("Issue title (replace the default `[Bug]:` prefix with a short summary of the actual problem)");
            }
            if (!steps || steps.length < 30) problems.push("Steps to reproduce (please list exact steps)");
            if (!expected || expected.length < 10) problems.push("Expected behavior");
            if (!actual || actual.length < 10) problems.push("Actual behavior (include any on-screen error text)");
            if (isCrashIssue && !hasLogs) {
              problems.push("Logs (required for crash reports; include a log snippet or stack trace)");
            }

            async function ensureLabel(name, color, description) {
              try {
                await github.rest.issues.getLabel({ owner, repo, name });
              } catch (e) {
                try {
                  await github.rest.issues.createLabel({ owner, repo, name, color, description });
                } catch (_) {}
              }
            }

            const hasNeedsInfo = hasLabel(NEEDS_INFO);

            if (problems.length > 0) {
              await ensureLabel(NEEDS_INFO, NEEDS_INFO_COLOR, NEEDS_INFO_DESC);
              if (!hasNeedsInfo) {
                await github.rest.issues.addLabels({
                  owner,
                  repo,
                  issue_number,
                  labels: [NEEDS_INFO],
                });
              }

              const marker = "<!-- nuvio-bot:needs-info -->";
              const commentBody =
                `${marker}\n` +
                `Thanks for the report. Could you add a bit more detail so we can reproduce it?\n\n` +
                `Missing / too short:\n` +
                problems.map(p => `- ${p}`).join("\n") +
                `\n\n` +
                `Use a specific title, for example: \`[Bug]: Playback freezes when switching audio tracks on iOS\`.\n` +
                `${isCrashIssue ? `Crash reports must include logs.\n` : `Logs are optional for most issues, but they help a lot.\n`}`;

              const comments = await github.paginate(github.rest.issues.listComments, {
                owner,
                repo,
                issue_number,
                per_page: 100,
              });
              const alreadyCommented = comments.some(c => (c.body || "").includes(marker));
              if (!alreadyCommented) {
                await github.rest.issues.createComment({
                  owner,
                  repo,
                  issue_number,
                  body: commentBody,
                });
              }
            } else if (hasNeedsInfo) {
              try {
                await github.rest.issues.removeLabel({ owner, repo, issue_number, name: NEEDS_INFO });
              } catch (_) {}
            }