From 32eb1fb656e2f5144aef700fc34b3bda52a91782 Mon Sep 17 00:00:00 2001
From: Elwador <75888166+Elwador@users.noreply.github.com>
Date: Tue, 17 Jun 2025 23:48:30 +0200
Subject: [PATCH] Update issue templates (#278)

---
 .github/ISSUE_TEMPLATE/-bug-.md | 26 ++++++++++++++++++++++++++
 .github/ISSUE_TEMPLATE/other.md | 26 ++++++++++++++++++++++++++
 2 files changed, 52 insertions(+)
 create mode 100644 .github/ISSUE_TEMPLATE/-bug-.md
 create mode 100644 .github/ISSUE_TEMPLATE/other.md

diff --git a/.github/ISSUE_TEMPLATE/-bug-.md b/.github/ISSUE_TEMPLATE/-bug-.md
new file mode 100644
index 0000000..6480199
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/-bug-.md
@@ -0,0 +1,26 @@
+---
+name: "[Bug]"
+about: Create a bug report
+title: ''
+labels: bug
+assignees: ''
+
+---
+
+**Before you open a new issue, please ensure you have done the following:**
+
+1. **Review Closed Issues**
+   - Have you reviewed the closed issues to verify if your concern has already been resolved? Many common problems and their solutions are documented there.
+   - [Search Closed Issues](https://github.com/Crunchy-DL/Crunchy-Downloader/issues?q=is%3Aissue+is%3Aclosed)
+
+2. **Consult the Wiki and Discussions**
+   - The [Wiki](https://github.com/Crunchy-DL/Crunchy-Downloader/wiki) is a valuable resource for guides and troubleshooting steps.
+   - The [Discussions](https://github.com/Crunchy-DL/Crunchy-Downloader/discussions) section is also a great place to see if others have encountered and resolved similar issues.
+
+3. **Enable Log Mode and Review for Errors**
+   - If the program displays an error or behaves unexpectedly, please enable log mode and review the logs for any error messages. Include these logs in your issue submission.
+
+4. **Check the Windows Event Log (if the program crashes)**
+   - In the event of a program crash, please check the Windows Event Log for any related error messages (.NET runtime) and include that information in your report.
+
+**Please Note:** Feature requests or issues that have already been addressed, as well as requests for features that already exist, will be closed without further comment.
diff --git a/.github/ISSUE_TEMPLATE/other.md b/.github/ISSUE_TEMPLATE/other.md
new file mode 100644
index 0000000..5796463
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/other.md
@@ -0,0 +1,26 @@
+---
+name: Other
+about: Not a bug report or feature request
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**Before you open a new issue, please ensure you have done the following:**
+
+1. **Review Closed Issues**
+   - Have you reviewed the closed issues to verify if your concern has already been resolved? Many common problems and their solutions are documented there.
+   - [Search Closed Issues](https://github.com/Crunchy-DL/Crunchy-Downloader/issues?q=is%3Aissue+is%3Aclosed)
+
+2. **Consult the Wiki and Discussions**
+   - The [Wiki](https://github.com/Crunchy-DL/Crunchy-Downloader/wiki) is a valuable resource for guides and troubleshooting steps.
+   - The [Discussions](https://github.com/Crunchy-DL/Crunchy-Downloader/discussions) section is also a great place to see if others have encountered and resolved similar issues.
+
+3. **Enable Log Mode and Review for Errors**
+   - If the program displays an error or behaves unexpectedly, please enable log mode and review the logs for any error messages. Include these logs in your issue submission.
+
+4. **Check the Windows Event Log (if the program crashes)**
+   - In the event of a program crash, please check the Windows Event Log for any related error messages (.NET runtime) and include that information in your report.
+
+**Please Note:** Feature requests or issues that have already been addressed, as well as requests for features that already exist, will be closed without further comment.